Support

Welcome to the Platte Canyon support page.  Follow the link to your product for files to download.  If the product does not have a link, that means that there are no new files to download.

For additional support, please send email to: support@plattecanyon.com

All Platte Canyon products come with free email and telephone support through 30 days after your purchase date. 

Paid phone support and email-only support after this period for TBK Tracker, Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System, and Tracker.Net is available for the indicated fee. To order, please use the order form). Telephone and email technical support is available on the other Platte Canyon products for the life of the product (until there is a major release of the next version of the product).

To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.

The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.

Also, get any support files here:


























Platte Canyon Support Comments

  • As always I appreciate your timeliness. You definitely do a great job with customer service.
  • By the way, Jeff, have I ever told you how much I appreciate all of the help and attention you have given? You have really been great.
  • I would just like to add that the support offered from the whole Platte Canyon team and the speed of your responses is excellent.
  • Thanks for the support today. As usual you delight us with your capability, responsiveness and follow through. We are now comfortable launching this new clients pilot project on Monday. What a relief!
  • Thanks to you and Jeff for all your help in helping me resolve this issue. Your willingness to help me definitely gives me a sense of confidence in your products.
  • I appreciate your quick reply‚ĶI guess you never sleep!
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